Who is Pinnacle?
By January 1, 2009 the doors to the Scott County Homeless Shelter (SCHS) were opened, offering co-ed, drug free emergency housing to individuals in our area. Our first director, Jerry (mentioned above) literally lived at the facility building and remodeling every aspect he could to make dormitory and client rooms out of class rooms, and private bathrooms out of public ones.
In 2012 SCHS was struck by tragedy with the sudden death of its Executive Director Jerry Voiles. The Board of Directors reached out to a former employee, Ray Perry and asked if he would come back to lead the organization. Before the year was out, SCHS became one of the only homeless shelters in the state to begin receiving a second THDA grant that started allowing us to provide rent and utility assistance to qualifying families and individuals who were moving into a new home. That money is still used to house hundreds of homeless families and individuals every year.
So, 2017 came in like thunder. It already seemed there was not much left to do to offer assistance to those who need it most in our area...until another thought came to us. We renovated the old administrative office and turned it into yet another family room, and made new offices upstairs in the old thrift store area. This not only offered more room for people needing emergency shelter, but also freed up the necessary room to open Day Center facilities. So the construction began...
Finally by 2018, the renovations were completed (though we are still tweaking things) and our Day Center is fully operational. The Day Center offers a free computer lab to clients and local residents who need access to computers to fill out job applications, apply for financial aid, keep Department of Human Services appointments, file for unemployment, or anything they would need a computer for. On top of that, the Day Center offers 100% Handicap Accessible shower and restroom facilities. These facilities are for people who have had their water turned off, and need a place to take a shower and do some laundry - all the while talking to us about getting their utilities turned back on.
As you can see through the evolution of the organization, we started as an emergency shelter, but have evolved to be so much more! We have been, are, and will always be the PINNACLE of defense against poverty for families and individuals in our community!
In 2008, Jerry Voiles, along with the Morgan-Scott Project and other concerned community leaders got together and formed a coalition to combat the rising conditions of poverty in Scott, Morgan, and Campbell counties.
By 2011, the SCHS had partnered with Second Harvest Food Bank of East Tennessee to begin receiving regular donations of foodstuffs, and partnered with their agency to get incredible prices on bulk food. The pantry is open every Tuesday to Scott County residents, and the clients staying at the shelter. We boast to be one of the only “Customer Choice” pantries in the area. This means patrons actually “shop” for the food they receive, as opposed to being handed pre-made boxes when they walk through the door. Tuesday mornings are also more of a social time, where folks enjoy fresh coffee, pastries and conversation with our staff and other patrons.
When 2015 rolled around, SCHS was doing so well, that it was named “Homeless Advocate of the Year” by the State of Tennessee’s annual Governor’s Housing Conference for its unparalleled work and advocation for the homeless population throughout the state. From having the month of November named “Homeless Awareness and Prevention Month” to opening new “Family Rooms” at their facility, SCHS was on a sharp rise.
By 2016, the shelter had increased its scope of services to offer Life Skills Training programs, Financial Management classes and transportation options for its client base. These programs have assisted countless individuals and families who not only stayed at the shelter, but participate in them directly from the community.
By this time, the Board of Directors had realized that SCHS was so much more than a homeless shelter, that it was time to change our name to something more incorporating of the scope of services we offer. After a few meetings, some crazy-long email chains, a little trademarking paperwork... "Pinnacle Resource Center" was born!
PINNACLE is proudly partnered with...
(In no particular order...)
HOPE & STAND Church
First Presbyterian Church, Huntsville
Union Grove Missionary Baptist Church
Rugby Road United Methodist Church
Bethlehem Baptist Church, Oneida
Knights of Columbus
Second Harvest of East TN
White Rock Baptist Church
Scott, Campbell, & Morgan Co. Governments
University of Tennessee Extension Office
Appalachian Life Quality Initiative
Scott Appalachian Industries
Homeless Advocacy for Rural Tennessee
Tennessee Housing Development Agency
Scott County Senior Citizen's Center
Mountain People's Health Council
Community Health of East Tennessee
Blue Cross Blue Shield of Tennessee
Scott County Shelter Society
Tennessee Valley Coalition for the Homeless
Verhonda Hembree, DHS
Ella Smith, Morgan-Scott
William "Billy" Smith
Robert Tedder, CPA
Ray is originally from Campbell County, Tennessee, and was raised in poverty. His parents worked hard to raise him, and eventually he was able to attend East Tennessee State University where he earned two Bachelor's of Science degrees in Political Science and Philosophy, as well as a Minor in Psychology. Ray then came back to his home to make a difference in the lives of those still struggling with poverty. Ray is proud to serve on several other non-profit Boards as an officer, as well as the Board of Directors for HOPE&STAND Church. Ray is happily married to Tiffany, and has two sons.